Shipping Policy
General Information
The orders are shipped from our warehouse at Hyderabad through a reputed courier services. For the areas carrying PIN codes which are not covered by courier services, we deliver the product via speed post.
The following are the number of days to receive your order :
For Domestic :
Via courier : 3-5 business days
Via speed post : 5- 10 business days
If you find any of our delivery package in tampered with or damaged condition, please refuse to receive the delivery and call our customer care or mail us at [email protected] mentioning your order reference number. We will make our best efforts to replace the product and deliver you at the earliest.
Return Policy :
- If you are unsatisfied with the product we offer refund/exchange. Products should be in its original condition
- Request for exchange / return should be placed within 7 days from the date of delivery.to be eligible for return.
- Courier charges will not be refundable in case of return.
Please note that we cannot offer exchange / refund on used products.
- After we acknowledge your return request, we will arrange for a reverse pickup from the address on the order. Our delivery partner will collect the package from you within 1-3 days and ship it to us. Once the return is picked up it takes 7-10 days for us to initiate refund exchange.
- For COD orders, refund will be processed via bank transfer, the details of which has to be entered on our return portal while initiating the return. For prepaid orders, the refund will be initiated via original payment method you used during the purchase.
- Product details are clearly mentioned and if you need to know more about the product you can contact us on 7337376112